Cancellation Policy – Demand24x7
At Demand24x7, we strive to provide a seamless service experience. However, we understand that cancellations may be necessary. Please review our cancellation policy below:
1. Service Cancellation by User
- Users can cancel a booked service before it is assigned to a service provider at no charge.
- If the service is already assigned but not yet started, a cancellation fee may apply.
- Once the service has begun, cancellations are not allowed, and no refund will be issued.
2. Service Cancellation by Demand24x7
- We reserve the right to cancel a booking due to unavailability, unforeseen circumstances, or safety concerns.
- In such cases, users will receive a full refund or the option to reschedule the service.
3. Refund Policy
- Refunds (if applicable) will be processed within [7] business days to the original payment method.
- Cancellation fees may be deducted based on service type and provider policies.
4. Rescheduling
- Users can request rescheduling instead of cancellation, subject to service provider availability.