Refund Policy – Demand24x7
Effective Date: 21-February 2025
At Demand24x7, we aim to provide high-quality and reliable services. However, if you are not satisfied with a service or need a refund, please review our refund policy below.
1. Eligibility for Refund
- A refund request can be made if the service was not completed as promised.
- If the service provider fails to arrive or cancels, users may be eligible for a full refund.
- If the service was partially completed or not as expected, a partial refund may be considered.
2. Non-Refundable Cases
- If the service has been successfully completed as per the booking.
- If the cancellation is made after the service has started.
- If the issue arises due to user error or incorrect booking details.
3. Refund Process
- Users must submit a refund request within [7] days of service completion.
- Refunds will be processed within [7] business days after verification.
- The refund will be credited to the original payment method used during booking.
4. How to Request a Refund
- Contact our customer support team via care@demand24x7,in or through the app.
- Provide booking details and a reason for the refund request.
- Our team will review and update you on the refund status.
5. Changes to Refund Policy
We reserve the right to modify this policy at any time. Any changes will be updated in the app and on our website.
For further assistance, please reach out to our customer support team.